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How to Order

Quick and Easy!

Current Customers

If you are a current customer, please provide us with your account number when ordering.

Use our convenient Order Form (PDF) when you call, fax, email, mail, or order online.

New Customers

If this is your first order, you will need to provide us with a completed Customer Registration Form (PDF) along with your order. Please follow these three easy steps:

  1. Review the Qualification Requirements for Test Purchase
  2. Fax, email, or mail a completed Customer Registration Form (PDF)
  3. Place your order by using our convenient Order Form (PDF)

Five Order Placement Options:

  1. Web Secure Online Ordering: To order online (24 hours a day/7 days a week), you must:
    1. Register with us online
    2. Login to your online account
    3. Visit our online catalogue!
  2. E-mail: cs.canada@pearson.com (24 hours a day/7 days a week)
  3. Phone (Toll-Free): 1-866-335-8418 (Monday-Friday, 9:00a.m.–4:30p.m. EST)
  4. Fax (Toll-Free): 1-800-665-7307 (24 hours a day/7 days a week)
  5. Mail:
Customer Service
Pearson Assessment Canada
55 Horner Avenue
Toronto, ON
M8Z 4X6

To Check On Your Order Status or For Questions:

Call us at 1-866-335-8418 or send us an e-mail at cs.canada@pearson.com to check on the status of your order or if you have any questions or require additional information.

We would also like to hear from you on how we are doing—please contact us with any suggestions or comments how we can improve our service to you.